What is a Verification Call in Invoice Financing?
Learn what a verification call is in invoice discounting, how Built Float conducts discreet buyer checks, and why it replaces a formal Notice of Assignment.
What is a Verification Call in Invoice Financing?
In invoice financing, a Verification Call is a standard operational procedure conducted by the finance provider to confirm that an invoice submitted for discounting corresponds to authentic goods delivered or services completed, and that the buyer accepts the payment schedule.
Unlike traditional factoring, which requires formal, adversarial legal notices that can strain client relationships, modern invoice discounting uses a discreet verification call carried out on behalf of your finance operations.
How Built Float Handles the Verification Call
Built Float does not demand a complex tripartite Notice of Assignment (NOA). Instead, our operations desk reaches out directly to your buyer's accounts payable department:
- Representation: We contact your debtor acting as an extension of your company's credit control or finance operations.
- Document Reconciliation: We confirm receipt of the commercial invoice, matching PO number, and signed delivery documents (e.g., Goods Received Note or sign-off certificate).
- Dispute Check: We verify that the client has accepted the goods or services without dispute and confirm their scheduled batch settlement date.
- No Disruption: The debtor continues their standard accounts payable routine without having to execute complex legal assignments.
[ SME Submits Invoice ] ──▶ [ Built Float Finance Desk ]
│
(Discreet Verification Call)
▼
[ Buyer Accounts Payable ]
│
(Confirmation: Goods OK / Terms OK)
▼
[ Funds Released to SME ]
Why Verification Calls Matter for Ghanaian SMEs
- Protects Buyer Relationships: Your client experiences the interaction as a routine administrative reconciliation from your finance department.
- Prevents Fraud and Miscommunication: It eliminates issues with duplicate billing, clerical errors, or forgotten delivery approvals.
- Speed: Once confirmed over the phone and cross-checked against internal records, cash advances can be disbursed in 24 to 48 hours.
Frequently Asked Questions
Will my customer know that I am using a financing platform during the verification call?
No. Built Float conducts verification calls as an extension of your own finance desk, maintaining standard professional credit control procedures without declaring an assignment of debt.
Who must be contacted during the verification call?
Calls are placed directly to the finance officer, accounts payable specialist, or procurement manager responsible for approving your payment vouchers.
What happens if the buyer does not answer the verification call?
Funding is contingent on successful verification. If your buyer is unresponsive, our operations team will coordinate with you to reach alternate authorized contacts.